Shipping and Return Policy

<Shipping Policy>

Thank you for shopping with us! We are committed to delivering your products as quickly and efficiently as possible. Please read our shipping policy carefully before placing your order. 

 

<Processing Time>

 Orders are typically processed within 1-3 business days. During busy periods, processing times may longer. Once your order has been processed, you will receive a confirmation email with your tracking number. 

 

<Shipping Time> 

We offer free shipping on all orders. However, as our products are shipped from China, shipping times can vary depending on your location. Typically, it can take up to 4 weeks for your order to be delivered. We appreciate your patience and understanding in this matter. 

<Tracking Your Order>

 You will receive a tracking number once your order has been processed. You can use this tracking number to track your order on our website or on the carrier's website. 

 

<Shipping Methods>

 We use a variety of shipping methods depending on the size and weight of your order. Our carriers include but are not limited to ePacket, China Post, and USPS.

 

<Order Cancellation>

 If you wish to cancel your order, please contact us as soon as possible. We will try our best to cancel your order, but once it has been shipped, we will not be able to cancel it.

 

<Lost or Damaged Packages>

 If your package is lost or damaged during shipping, please contact us immediately at support@ticklymotte.com will work with you to resolve the issue and ensure that you receive your products.

 

<Customs and Duties>

 Please note that customs and duties may be charged on international orders. These charges are the responsibility of the customer and will vary depending on your location. 

If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us at support@ticklymotte.com

Thank you for choosing us as your supplier of gifts & toys!